Terms and conditions of sale

Cancellation terms and conditions

In the box below you will find the amount that will be charged in the event of cancellation.

Your confirmation e-mail will include a link allowing you to cancel your booking. You can also cancel a booking online by returning to the "Online booking" page and clicking "Cancel a booking". Then, simply follow the onscreen instructions.

If your booking includes booking fees, please be advised that these cannot be reimbursed.

As soon as you realise you need to cancel, we advise you to do so as quickly as possible.

Cancellation fees

In case of cancellation, if you paid all or part of the booking online, this amount will be refunded after deducting the cancellation fees outlined below.

Cancellation fees for this date, per type:

Single Room	A
Double Room	A
Twin Room	A
Triple Room	A

A	1	NO SHOW : the first night, without extras
	2	2 day(s) before check-in : the first night, without extras
	3	ONR

Tax

The rates shown include VAT. Stay tax and/or local tax may be charged at check-in.

Check-in time / Check-out time

For check-in, you may arrive at reception/your apartment from the time shown below.

On the day of your check-out, you must leave the room/apartment no later than the time shown below. Staying in the room any later than this may result in you being charged an extra night.

We advise you to use the "Comments or additional information" box on the booking form to specify your estimated check-in time, especially if you think it may be late.

Check-in time from : 14 h 00
Latest check-out time : 12 h 00

Payment and confirmation of the booking

In the box below, you will find the amount of money that you will need to pay in order to confirm and guarantee your booking.

Payment must be made with a Visa, Eurocard/Mastercard, American Express, Dinners Club, JCB card, via our secure online pages. Your credit card details will be encrypted with 128-bit SSL (Secured Socket Layer) technology. Your credit card details will never be transmitted over the internet without being encrypted.

Your account will be debited in the currency indicated in the box below.

List of three-letter abbreviations used for billing currencies (in alphabetical order):

AUD Australian dollars
CAD Canadian dollars
CHF Swiss francs
EUR Euro
GBP British pounds sterling
JPY Yen
USD American dollar

Any extras (bar, telephone, etc.) not specifically stated as being included in the rate are to be paid on-site.

Payment and billing currency

No payment is necessary when making the booking, and the entire amount payable for your stay must be paid once you have checked in. The credit card details requested online will be used as a guarantee in order to confirm your booking and - if applicable - pay the cancellation fees.

Applicable law and settlement of disputes

In the event of a dispute between the professional and the consumer, they shall endeavour to find an amicable solution.

If no amicable agreement can be reached, the consumer may refer the matter free of charge to the consumer mediator to which the professional belongs, i.e. the Association of European Mediators (AME CONSO), within a period of one year from the date of the written complaint sent to the professional.

Referral to the Consumer Ombudsman must be made :

- either by completing the form provided for this purpose on the AME CONSO website: www.mediationconso-ame.com ;

- or by post addressed to AME CONSO, 197 Boulevard Saint-Germain - 75007 PARIS.